AI systems for customer service & operations

Your operations.AI-powered.Human-led.

AI that handles customer enquiries and repetitive tasks, built around your workflows and connected to your existing systems with your team reviewing and approving at the stages you define.

Front desk

AI Receptionist

Live call

Anything free on Thursday afternoon?

I can do 2:30 or 4:15. Which suits you?

Booked · Thu 16:15 · SMS sent

Back office

Enterprise AI Systems

INV-2291.pdf
£4,820.00
PO match
PO-1187

Approved by Sarah · ERP updated

Connects to what you run on

  • Google Calendar
  • WhatsApp Business
  • Microsoft 365
  • Gmail
  • HubSpot
  • Xero
  • Twilio
  • + your ERP / CRM

What we build

Two ways we take work off your team.

01 · Front desk

AI Receptionist

Every call, message and booking answered, 24/7, in your tone of voice.

02 · Back office

Enterprise AI Systems

Less manual work, more capacity from the same team. People stay in control.

Hear it for yourself

Listen to a call with our AI receptionist.

A recorded call, start to finish. No script, no edits.

Olbiatech AI Receptionist

Recorded call · Clinic booking

0:00Recording coming soon

Enterprise AI in practice

Not “AI transformation”. Specific work, taken off specific desks.

Example workflows. Every build starts from how your team does the job today.

Tenders & proposals

From a 200-page tender pack to a first draft

  1. Tender documents arrive
  2. Requirements and deadlines extracted
  3. Draft proposal assembled from past work
  4. Your team reviews and submits

Outbound at scale

Thousands of calls, no extra headcount

  1. Contact list loaded from your CRM
  2. AI calls, qualifies and answers questions
  3. Every outcome logged back to the CRM
  4. Warm leads routed to your sales team

Finance & operations

Invoices and forms, processed not typed

  1. Document lands in the shared inbox
  2. Fields extracted and matched to the PO
  3. Exceptions flagged for a person
  4. Approved, then your ERP is updated
Average hours saved per week
37.5 hrs
Average revenue increase in 90 days
29%
Average time to launch an AI Receptionist
7 days

Averages across the businesses we’ve built systems for.

How we work

Same approach, front desk or back office.

  1. 01

    AI audit

    How the business actually runs: where work comes in, where it stalls, what your team repeats every day.

  2. 02

    Roadmap

    A short, ordered list: what to automate first, what it should save, and what we’d leave alone.

  3. 03

    Build & connect

    Connected to the tools you already use. You test and approve it before it goes live.

  4. 04

    Run & improve

    We watch real performance and keep adjusting, with regular strategy sessions included.

Take the first step towards a smarter business with our AI Audit.

Discover where inefficiencies cost you time and customers, and get a clear roadmap for improving how your business runs.